Ambient AI

Defining the logic for proactive software that senses user intent. As the designer for the Contextual Layer, I developed a framework that translates system signals into human needs, moving enterprise tools from reactive menus toward anticipatory partners that protect user flow.

Team

IBM Research / Advanced UX

Timeline

8 weeks

Role

Interaction Designer

Overview

I was responsible for the Contextual Layer of an internal Ambient Intelligence framework. My work explored how software can move from being a reactive tool to a proactive partner. Using watsonx.data as a strategic sandbox, I mapped technical system signals like task complexity and cognitive load to specific system responses. By standardizing these signal-to-action rules, I established a foundational North Star for how multiple product teams can build consistent, trust-based AI experiences that adapt to the user’s environment.

The full framework and implementation details are under NDA, but I'm happy to walk through my process and thinking in conversation.

Overview

I was responsible for the Contextual Layer of an internal Ambient Intelligence framework. My work explored how software can move from being a reactive tool to a proactive partner. Using watsonx.data as a strategic sandbox, I mapped technical system signals like task complexity and cognitive load to specific system responses. By standardizing these signal-to-action rules, I established a foundational North Star for how multiple product teams can build consistent, trust-based AI experiences that adapt to the user’s environment.

The full framework and implementation details are under NDA, but I'm happy to walk through my process and thinking in conversation.

Other Cases

Other Cases

Teri Tesla App

Carbon for AI

Firefox OS TV

Swipe Dance

IBM watsonx.data

Teri Tesla App

Simplifying Tesla ownership through contextual utility and humanized data

Teri Tesla App

Simplifying Tesla ownership through contextual utility and humanized data

Carbon for AI

Standardizing AI patterns for transparency and trust across IBM’s enterprise portfolio

Carbon for AI

Standardizing AI patterns for transparency and trust across IBM’s enterprise portfolio

Firefox OS TV

Designing fluid, rhythmic interactions for the living room.

Firefox OS TV

Designing fluid, rhythmic interactions for the living room.

Swipe Dance

Mobile dance learning platform

Swipe Dance

Mobile dance learning platform

IBM watsonx.data

Building the Foundations of watsonx.data

IBM watsonx.data

Building the Foundations of watsonx.data